Users

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Due to browser compatibility issues, please use the latest version of FireFox or Google Chrome when using the Career Pathways Roadmap Web Tool.



The Users list associated with your school or business is displayed at the top of the list by default. All other organizations are listed alphabetically below by organization name, then by user level.

User names, phone numbers and email addresses are displayed in the User list for quick reference.



Contents

Adding Users

This feature gives you the ability to add users to your organization, or any affiliated High School or Community College. Organization Administrator and Webmaster users no longer need to go through the Help Desk or "Guest" account to add users to the Web Tool for their affiliated organizations.

  • To access, click Users from the side navigation menu, or from the Dashboard Quick Links.
  1. Click add.png add user at the top of the users list.
  2. In the corresponding fields, provide the following for your new user:
    • First Name
    • Last Name
    • Job Title
    • Phone Number, such as 555-123-4567 or 555-123-4567 ext. 123
    • Email address, for example name@organization.edu (this will be the new users log-in ID).
  3. Password is set to None. A temporary password will be assigned when the user is added to the system.
  4. Organization defaults to your logged-in organization name, however if you are creating a new user for one of your affiliated High Schools or Community Colleges you can select the desired affiliate from the drop-down list provided. (Only organizations you are affiliated with will appear in the list. To manage your list of affiliations refer to Affiliations.)
  5. Next, select the appropriate User Level from a drop-down list:
    Organizations have these user-level options:
    • Org Admin
    • Webmaster
    • Staff
    High Schools have these user-level options:
    • HS Admin
    • HS Staff
  6. Click Image:AddSendPwd.png to add the new user, and return to the Users list.
  7. The new user will receive an automated email notification stating that their account has been created, and providing a temporary password for their initial log-in to the Web Tool.

Editing Users

  1. From the Users list, click the edit link next to the desired user name.
  2. Here you can edit all the same fields as when adding a new user.
  3. Click Image:SaveChanges.png to accept the changes, and return to the Users list.

Issuing a User a New Password

While viewing a user detail page:

  1. Click Image:SendNewPwd.png. You will be returned to the Users list.
    • An automatically generated email, with a temporary password, will be sent to the user allowing them to log-in and create a new password for their account.
    • NOTE: If the user receives this email in error, they can ignore it. Their current password will still be valid.

Deleting Users

  1. From the Users list, click the edit link next to the desired user name.
  2. To delete the user, click cross.png Click to delete at the bottom of the page.
  3. You will be returned to the Users list.


CAUTION!: It is not a good idea to delete users if there are drawings associated with that user. Follow the steps below to reassign the drawings to another user at your organization before deleting the desired account.


If You're Deleting A User Who Has Drawings Associated With Their Account

  1. At the bottom of the page, above the Delete User feature, check the box to Reassign Drawings.
  2. Select a user name from the drop-down box to reassign the drawings to.
  3. Click Image:SaveChanges.png to accept the changes.
  4. You will be transferred to the user account you selected in the drop-down box.
  5. Follow the above steps to return to deleting the original users account.

Approving Users

Organization or High School Administrators will receive email notifications when persons Apply for an Account with their organization through the Career Pathways Roadmap Web Tool. This email requests Organization or High School Administrators to approve or deny the new account request.

  • From this email you can click a link to approve or deny their account request online.
  • Your response to approve or deny the request is expected to occur within one business day.

NOTE: Please do not approve the request unless you know the person requesting the account, since they will have the ability to edit any drawings at your school.

How to approve an account request

  • If already logged in to the Web Tool, the Dashboard will notify you of any Pending User Requests.
  1. Click the link for Users from the side navigation.
  2. The list of Users Pending Approval will be displayed above your organization list.
  3. Click the edit link next to the users name.
  4. Verify that all information on the new user is complete and accurate.
  5. Select the appropriate User Level from the drop-down list.
    Organization Administrative Users have these user-level options:
    • Org Admin
    • Webmaster
    • Staff
    High School Administrative Users have these user-level options:
    • HS Admin
    • HS Staff
  6. Click Image:ApproveUser.png to add the new user, and return to the Users list.
  7. The new user will receive an email notification stating that their account has been activated, providing a temporary password for their initial log-in to the Web Tool.

How to deny an account request

  1. Click the link for Users from the side navigation.
  2. The list of Users Pending Approval will be displayed above your school list.
  3. Click the edit link next to the users name.
  4. Review the user details to verify that this user should not have an account.
  5. Click Image:DenyUser.png to deny the new account request, and return to the Users list.
  6. The requester will receive an email notification stating that their account has been denied, allowing them the opportunity to contact the Career Pathways Coordinator at their organization, or help@ctepathways.org for future requests.